Support Policy

Support Policy

Mukammal.PK is an online marketplace, where providing support is our first priority.

We are providing the support through the following channels.

  • FAQ, How To...,
  • Support Ticketing System (recommended)
  • Live chat,
  • Email,
  • Videos Tutorial.
  • WhatsApp

FAQ, How To.....

It is advised to must read FAQ, How To..., before ask anything, because you can find many questions which have been asked before.

Support Ticketing (Recommended)

This is the most appropriate channel to get the support. You can find the Support Ticket menu on the left side of your dashboard menu navigation.

For Sellers:
  • Click HERE to go into your dashboard or
  • Click HERE to go directly into your Support Ticket section.
For Customers:
  • Click HERE to go into your dashboard or
  • Click HERE to go directly into your Support Ticket section.

Live Chat

You can find the live chat icon on the website, by clicking on it you can chat with our representative.


We are providing the brief support via email also. You can send your mails to info(at) with all your queries.

Video Tutorials

We are continuously making videos & tutorials  for our visitors. You can find the complete list HERE


You can contact us on WhatsApp by clicking on this link:

or scan the following QR Code.